Privacy Policy

Last Updated: October 2025

1. Introduction

Welcome to Saatva Co. (“we,” “our,” “us”).

We value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://saatvaco.in or make a purchase through our platform.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email, billing/shipping address, and payment details during checkout.

Non-Personal Information: Browser type, device details, IP address, and usage patterns collected through cookies or analytics tools.

We do not store your payment details such as credit/debit card or UPI information.

All payments are processed securely through our payment partner Cashfree Payments.

3. How We Use Your Information

Your information is used to: Process and deliver your orders ,Provide customer support

Send order updates or promotional emails (only if you opt in)

Improve our website and services

Comply with legal and financial obligations

4. Data Protection and Security

We follow strict industry standards to protect your personal data.

Our website uses SSL encryption, and all payment transactions are handled via Cashfree’s secure payment gateway.

We never share, sell, or rent your personal information to third parties without your consent.

5. Third-Party Services

We may share limited data with trusted partners like:

Cashfree Payments – to process online payments.

Shipday or delivery partners – to deliver your orders.

These partners follow their own privacy and security policies.

6. Cookies

We use cookies to improve your browsing experience and track anonymous analytics.

You can disable cookies from your browser settings at any time.

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7. Your Rights

You can:

Request a copy of your stored data

Ask us to delete your data

Opt out of promotional communications

To exercise these rights, email us at support@saatvaco.in.

8. Changes to This Policy

We may update this policy periodically.

Any changes will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

📧 support@saatvaco.in

📍 Saatva Foods, Hazaribagh, Jharkhand – 825301